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Learner Support
If you are a learner and need help, please visit our Learner Help Center to find troubleshooting and FAQs or contact our Learner Support team. You can search for your issue or check out our most popular articles:
You can search for your issue or check out our most popular articles:
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Troubleshooting
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Use the Chat Bubble for quick help on product issues, your account, and more.
Office Hours:
Tuesday: 10am – 4:30pm EST
Wednesday: 10am – 4:30pm EST
Thursday: 10am – 4:30pm EST
Friday: 10am – 4:30pm EST
*Note that our team will be offline from 11:30am-2:30pm every day.
Submit a request
Our world-class support team is here to help solve whatever technical difficulties you may have encountered. Also, if you have any suggestions or complaints, please kindly submit a request.